I never said a word in all of the avery decoy discussions that have gone on forever until now. i bought LAST YEARS batch, not the hotbuys from this year and pulled them out to hunt them this past weekend. i even bought the poly-spray from the hobby shop hoping to protect them. well, 2 hunts later my decoys look like they have lepresey...not chipping but paint FLYING off of them. I am of the opinion you get what you pay for so i was not really too hot but decided to call avery because everyone on the fuge said they have the most wonderful customer service every. heres what happened:
-called and was put on hold for 25 mintues, the lady kept pickin up every 2-3 minutes telling me to keep holding....no problem.
-i asked at the 25 minute mark if i should call back...her response: "No, we are always this busy, you just have to hold"...ok, no sweat.
-she finally picked up and i told her i have last years decoys, not hot buys, but the paint is really falling off...told her brent feathers told all of us they would stand behiind their decoys and i wanted to see if they would fix these??
-NOPE...she said the retailer is responsible, NOT avery. i asked if they made and painted the decoys? yes. then why arent your responsible? she said that is just their policy.
mind you, i was not calling for a free lunch but i would be a fool not to at least see if they would stand behind their product...frankly, i would have been satisfied if she would have been nice and given me a remedy to my problem...but her attitude and the fact that they shifted the blame on a product they MADE really steamed me.
bottom line? F-Avery! off my list FOREVER!
ok, rant is over...time to go look at neeked women
